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What Difference has InterAction made to Organisations and Communities?
This short paper summarises how the InterAction programme has enabled former participants to impact on their organisations and communities.
Key impacts are:
Organisations have recognised Interaction participants are doing better jobs – they have been promoted, have moved to more senior jobs in other organisations and to posts which they find personally more fulfilling. They have been involved in project work with senior managers and learned from secondments.
“I’ve been promoted within the organisation and am now a senior manager with divisional and corporate responsibilities. Without InterAction I would not have achieved promotion”.
Organisations plan more positively for the future – Interaction participants stress the successes they have achieved by asking positive questions in order to make positive change, and planning through dialogue.
“Our team now plans using Appreciative Inquiry – we look at what has worked, what we can learn from it, and how we can use this new knowledge to respond to the challenges of the future”.
Organisations make policy in more effective and collaborative ways – Participants have used methodologies derived from InterAction principles to inform the way policy is developed, including major public consultations to inform legislation. They have generated and used new evidence in ways which challenge received wisdom. Organisations have looked at and learned from cross-cultural dialogue about what works in different contexts.
“The consultation process was particularly informed by the Interaction process, leading to significant interactive events for over 1200 professionals and volunteers, and consistent, effective and challenging discussions which meant that a much wider range of comment was canvassed”.
Interaction has inspired and enabled a wealth of new projects and initiatives – in organisations and communities in the UK – but also making connections between communities which wouldn’t otherwise have been possible.
“I have introduced the main learning points from the InterAction programme in establishing a Youth Leadership Academy”.
Organisations and communities have benefited from support for leadership development in others – training courses run by participants now include aspects of transformative leadership drawn from InterAction. Participants are acting as mentors within their organisations. Both UK and African participants have enabled people in communities in the UK and other countries, including and well beyond Africa, to see themselves as leaders with the power to transform their communities.
“Interaction has enabled me to have the tools to work with people from Iraq to Nigeria and England to South Africa to enable them to see themselves as leaders and agents of change and transformation”.
Participants benefit from transformed networks – through which learning and good practice is shared nationally and internationally. The networks developed among interaction participants,
“I have met and interacted with some remarkable human beings around the globe that I would not have been able to have done. We have helped each other in our work and this has enriched the communities we are a part of”.
Participants feel that the impact of Interaction has been deep, and long term - and that time will tell what impact it allows them to make on their communities.
“The lessons of Interaction and Africa will always be with me. Even if it takes 20 years for the effect to be felt by others, it will still have been an effective and life-changing project”.
How we know this.
The information in this paper is based on a survey of former InterAction participants and a trawl of the testimonials from the Interaction website. As such it is a snapshot of their perceptions of the impact of the programme.
Most survey forms were circulated to UK participants, though some did “leak out” to African participants and their responses have been included. Testimonials were from both UK and African participants.
Survey responses and testimonial text were recorded verbatim, and analysed using a matrix on Microsoft Excel.
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